Frequently asked questions: the 9 points to know about luxurycab

Frequently Asked Questions

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Luxury VTCs have become a popular transportation option for travelers looking to move around in style and comfort while on the go. However, there are still many questions about this service. We've rounded up the most common questions about luxury ride-hailing and answered them to help you better understand this service.

What is a luxury VTC?

A luxury VTC is a luxury transport service that offers high-end cars with professional drivers. The cars used for luxury VTCs are generally from prestigious brands such as Mercedes-Benz, BMW or Audi. Professional drivers provide personalized service to meet customer needs and provide exceptional comfort.

How to book a luxury VTC?

Most luxury VTC services allow you to book online via their website or mobile application. Booking is quick and easy. All you need to do is enter your travel information such as date, time and pick-up address. Once you have confirmed your reservation, you will receive a confirmation by e-mail.

What are the advantages of a luxury VTC compared to a traditional taxi?

Luxury VTCs offer a number of advantages over traditional taxis. First of all, the cars used for luxury VTCs are generally more comfortable and of higher quality. Professional luxury VTC drivers also offer personalized service to meet customer needs. In addition, the prices of luxury VTCs are often fixed, which avoids unpleasant surprises at the end of the journey.

Are luxury VTCs more expensive than traditional taxis?

The prices of luxury VTCs are generally higher than those of traditional taxis. However, luxury VTCs offer superior service and exceptional comfort. In addition, the prices of luxury VTCs are often fixed, which avoids unpleasant surprises at the end of the journey.

How to choose the best luxury VTC service?

To choose the best luxury VTC service, it is important to take into account certain criteria such as the quality of the cars, the quality of the customer service, the reputation of the company and the prices. It is recommended to read customer reviews and ratings to get an idea of the quality of service.


Luxury VTCs offer superior transportation service for travelers looking to get around in style and comfort. We hope that these FAQs have helped you better understand this service and answer all your questions about luxury VTCs.

What does Luxury Cab offer?

Answer: Luxury Cab specializes in high-end passenger transport and concierge services. It is aimed at both individuals and professionals. It provides vehicles with private driver but also additional concierge services (Private Jet rental, Yacht, villa, etc.)


What are your vehicles?

Answer: We have a wide range of vehicles: sedan, business, premium, prestige, SUV, van, minibus, coach, vintage car, etc. In each of these ranges, we have vehicles from brands such as Mercedes, BMW, Audi, Peugeot, etc.


The different types of payments

Answer: You can pay by credit card (Visa, Mastercard, Amex…etc), bank transfer and Paypal.

May I cancel my reservation ?

Answer: Yes, it is possible to cancel your reservation free of charge up to 24 hours before the scheduled day for the Sedan, Business, Van ranges and up to 72 hours before the scheduled day for the Prestige, Minibus, Coach and Limousine to pass this deadline, you will have a penalty in case of cancellation

How many people can your vehicles carry?

Answer: Our vehicles can carry up to 7 people depending on the chosen range.


What are your schedules ?

Answer: You can contact us by email

How to book a private driver?

Answer: To book, just click here ( or by email


Are your cars checked?

Answer: Yes, our cars are checked regularly with the utmost care for your safety and comfort.

Should I tip the driver?

Answer: No, you are free to tip the driver or not, it is your choice. But it is strongly recommended it is a reward for our drivers

For airport and train station transfers, what if my flight or train is delayed?

Answer: With your flight number or train number, our drivers anticipate possible delays and always arrive at the right time.

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